Arts Thread

Zoe Tran
MA Interaction Design

National College of Art and Design Dublin

Graduates: 2025

Specialisms: Service Design / Design for Social Good / Design Research

My location: Dublin, Ireland

zoe-tran ArtsThread Profile
National College of Art and Design Dublin

Zoe Tran

zoe-tran ArtsThread Profile

First Name: Zoe

Last Name: Tran

University / College: National College of Art and Design Dublin

Course / Program: MA Interaction Design

Graduates: 2025

Specialisms: Service Design / Design for Social Good / Design Research

My Location: Dublin, Ireland

Website: Click To See Website

About

I am a content and service designer with a keen eye for detail and an aptitude for spotting patterns. I live and breathe the notion of “writing is designing”, a duality I embrace as a sense-making mechanism. My journey with writing and design over the last 8 years has evolved from crafting words to designing holistic experiences that speak to users on multiple levels, in various changing contexts: financial wellbeing, healthcare, education, arts, culture, tourism, brand governance, and social commentary. At the bottom of it all, I am driven to explore the human condition and the wicked problems it entails.

Project by Zoe Linh Tran & Samuel Connolly, NCAD - MA Interaction Design 25 How might we bring policy to the public, and engage the public in policymaking? The 'Policy Vending Machine' is an interactive public installation driven by this central question. Research shows that policy is often perceived as abstract and detached from life. People are reluctant to talk about it, out of anxiety, anger, or ambivalence. Trust is dwindling and the gap is widening. To bridge this gap, the project combines knowledge from civil servants at the Department of Public Expenditure and Reform with the real voices, and lived experience, of people from The Liberties, Dublin, to embed policy into the general discourse of everyday life—meeting people where they are, where the conversations are taking place. As a public intervention, it invites diverse citizen perspectives through discussions with simple prompts, and nudges them to reflect on how these issues relate to their own life, using tangible takeaways and educational materials, thus creating a novel approach to grass-root civic engagement.